ForgeBuild is a leading manufacturer of custom industrial machinery parts. They supply bespoke components to factories, automotive plants, and construction firms. Their business relies heavily on custom specifications, where no two orders are exactly alike in terms of dimensions, materials, or tolerances.
Proven Track Record
Customer Satisfaction
We Have Completed
Average Answer Time
The Challenge
The sales process at ForgeBuild was manually intensive and prone to human error. Sales engineers relied on complex spreadsheets and phone calls to quote prices. This resulted in a high rate of “unbuildable” orders reaching the factory floor—specifications that looked fine on paper but were physically impossible to manufacture.
This friction led to a 3-week sales cycle and significant waste of raw materials due to production errors. ForgeBuild needed a digital solution to automate the “Configure, Price, Quote” (CPQ) process.
What did
EGDigital do
We developed a sophisticated web-based CPQ tool embedded directly into their client portal.
3D Product Configurator: We used Three.js (WebGL) to create a visualizer that allows clients to build their parts in 3D right in the browser.
Logic Engine Implementation: We coded a robust validation engine that prevents users from selecting incompatible features (e.g., ensuring a specific material isn’t chosen for a shape it cannot support).
ERP Integration: We connected the web tool to their SAP ERP system. Once a customer hits “Order,” the bill of materials is instantly generated and sent to the manufacturing floor, removing manual data entry.
The Results
- 99% reduction in order specification errors.
- Sales cycle reduced from 3 weeks to 2 days.
- Zero manual entry required from the sales team for standard custom orders.
