Overview
What is Toll-Free Number?
A toll-free or local-rate number makes your business look established and easy to reach. We supply 1300 and 1800 numbers in Australia, 1-800 numbers in the US and Canada, and 0800 numbers in the UK and New Zealand.
Calls route to any mobile, landline or team, with call recording, reporting and IVR menus available.
Challenges
Toll-Free Number problems we solve
A memorable vanity number such as 1800 YOURBIZ.
Route calls to the right team, location or mobile.
Your number stays with you wherever you go.
Separate numbers and call reports for each campaign.
Features
What's included in Toll-Free Number
Australian toll-free and local-rate numbers.
US, Canada, UK and New Zealand.
Memorable words like 1800 YOURBIZ.
By time, location or team.
Recordings for training and quality.
See every call, missed call and peak time.
Ideal for
Who Toll-Free Number is for
National service providers
One number for customers anywhere in the country.
Advertisers
Memorable numbers for radio, signage and vehicles.
Businesses expanding overseas
1-800 numbers in the US and Canada, 0800 in the UK and NZ.
Step by step
How Toll-Free Number works
Pick a 1300, 1800, 1-800 or 0800 number, or a vanity word.
Decide where calls go by time, team or location.
Switch on a new number or move your existing one.
Monthly call volumes, missed calls and peak times.
Benefits of Toll-Free Number
- Look establishedA national presence for any size business.
- Never miss callsRoute to whoever is available.
- Keep your numberMove offices or phones without changing it.
- Measure marketingTrack calls from each campaign.
Related products
Example project
What this looks like in practice for toll-free number
A multi-location health clinic
Every call answered, simpler marketing and a more professional patient experience.
Patients called each clinic separately and many after-hours calls went unanswered.
One 1300 number with an IVR menu routes patients to the right clinic, with after-hours virtual reception.
Every call answered, simpler marketing and a more professional patient experience.
Illustrative example of a typical project.
FAQ
Toll-Free Number questions
Can I keep my existing number?
Yes. In most cases we can port your existing 1300 or 1800 number to us.
Where can calls be answered?
On any mobile, landline, softphone or Microsoft Teams.
Do you supply numbers in other countries?
Yes: Australia, the US, Canada, the UK and New Zealand.
Who pays for calls to an 1800 number?
The business pays; the call is free for most callers in Australia.
Can I get a vanity number?
Subject to availability, yes.
Can calls ring in Microsoft Teams?
Yes.
Get started with Toll-Free Number
Talk to our Business Communications team about toll-free number for your organisation.